From the scenarios, Chris and Erica are facing some human resource challenges. Erica believes the staff should be involved in creating the work schedule so they will be more motivated and satisfied. Discuss three reasons why employees should be involved in some decision-making activities, and explain how employee satisfaction could benefit the business.

• Workplace discrimination comes in different forms. Describe a situation where you felt that your manager’s actions were discriminatory, and suggest how the manager should have proceeded.

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