Conflict Handling Style

Conflict Handling Style

http://www.mhhe.com/business/management/buildyourmanagementskills/updated_flash/topic17a/quiz.html

Take assessment and then answer the following and create a chart showing an action plan. (See attachment for chart)

Identify the strengths and weaknesses of your conflict handling style.

Does the preferred way you handle conflict have an impact on your role as a manager? Why or why not?

Determine a conflict situation for each of the five conflict handling styles and explain which style would be the best to use.

Identify methods and/or techniques for you to improve your ability to use the conflict handling styles that were not your preferred style.

Reflect on the results of your self-assessment and the answers to the questions. Connect the results to the roles, skills, and functions of a manager.

Develop a goal for a role, skill, or function you would like to develop further that will help you become a better manager.

Develop an action plan for each of your goals. Your action plan must provide specific steps that you will take to accomplish the goal and a measurement of success for each step. Also list the obstacles you may encounter trying to achieve your goal. Use the following format to document your action plan:

Goal:

Action Step:

Timeframe for Completion:

Successful Measurement:

1.

2.

3.

…

Obstacles that may be encountered:

Attach your action plan as an appendix to your document. CLICK HERE FOR MORE ON THIS TOPIC